Shipping policy

Order Processing

All orders are processed within 1 - 3 business days. Once your order has been processed, you will receive a confirmation email with tracking information (where available)

Delivery Times

• South Africa: Estimated delivery is  7 - 14 business days.
• Delivery times are estimates and may vary due to courier delays, customs processing, public holidays, or other unforeseen circumstances.

Shipping Costs

We offer FREE shipping on all orders over R1000 within South Africa.

For orders under R1000, the applicable shipping fee will be calculated and displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email if tracking is available.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional costs caused by incorrect or incomplete shipping information.

Lost and Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us within  7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: support@dynovastore.co.za